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    Can Pinnacle repair my furniture in my home?

    In many cases, yes. However, if the damage or required restoration to a piece is extensive, it will require the furniture to be repaired at our facility.
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    Do you offer pick-up and delivery?

    Yes, anywhere within Michigan and surrounding Midwestern states.
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    Do you accept credit cards for home repairs and repairs done at your facility?

    Yes, major credit cards are accepted.
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    Is refinishing furniture expensive?

    The refinishing process is rather labor intensive, so it may not be inexpensive. However, depending on the piece, the cost to refinish is likely one-quarter to one-half the cost of buying new. Additionally, the quality of your piece is likely better than that of a comparative model today.
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    What is Pinnacle's warranty period?

    One year for both workmanship and materials.
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    How do I care for my wood furniture?

    Here are recommended care instructions brought to you by Better Homes and Gardens.
    Article Link
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    Do you dip furniture in your stripping process?

    No. This can be harmful to the wood itself and the glue. We use a commercial process called an “overflow method” which is a hand-stripping process.
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    What types of finishing products does Pinnacle use?

    It depends on the pre-condition of the existing finish and the type of usage. For example, if the original wood finish is a polyurethane, a lacquer cannot be used overtop as it would result in eventual peeling.
    For heavily used, and sometimes abused, furniture and wood environments, we use a catalyzed lacquer versus a pre-catalyzed lacquer. A catalyzed lacquer holds up much better to heat and impact over time. A catalyzed lacquer can be used over a previously used pre-catalyzed lacquer, but a pre-catalyzed lacquer cannot be used over a catalyzed lacquer. We always test the original finish prior to stripping and refinishing to ensure that proper finish materials are used.
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    My dog mistook our coffee table leg for a chew bone. Can this be repaired?

    In most cases, yes, so don’t dispose of the piece yet. We will assess the damages and provide you with options to repair the damaged piece.
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    What's the difference between restoration and refinishing?

    Refinishing requires the finish to be stripped followed by the application of a new finish. The goal of restoration is to bring the piece back to its original state through repairs, replacements and refinishing.
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    Can you repair loose legs or spindles on my dining room chair without refinishing?

    Yes, most of the time we can re-glue or repair the furniture without refinishing it.
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    Can you strip and then stain a painted piece of furniture?

    It’s difficult to know if the piece is worth refinishing without stripping the piece. There may be blemishes or stains in the wood and/or the wood may be of low-quality. Our recommendation is to initiate a low-level of stripping to diagnose the situation and then go from there.